Client Spotlight: Aestheva Medical Aesthetics
Serious Skin Science. Effortless Confidence. The Art of Aging Gracefully.
In the heart of Victoria’s Fort Street district, Aestheva Medical Aesthetics offers an experience that blends clinical expertise with calm, refined care. Led by Dr. Helen Ross—a respected ER physician and educator—the clinic is built on the belief that aging is a privilege, and that the best aesthetic outcomes are subtle, natural, and deeply personal.
Clients come to Aestheva for the science-backed treatments—but they stay for the trust, integrity, and results that speak for themselves.
A Clinic That Listens
At Aestheva, every treatment starts with a conversation. The team takes a thoughtful, individualized approach—offering guidance grounded in both medical knowledge and aesthetic restraint. They’re just as comfortable recommending against a treatment as they are performing one.
The clinic offers a carefully curated range of services, including neuromodulators, dermal fillers, RF microneedling, advanced skincare treatments, and hormone balancing support. Each service is delivered with a focus on long-term health, subtle results, and total client confidence.
Their core philosophy—“Aging is a privilege. Perfection is a myth. Skin is a science.”—is felt in every consultation, every outcome, and every review.
“I couldn’t be happier with Dr. Ross. Her skill and expertise is remarkable, resulting in natural-looking and outstanding results.”
— Google reviewer
The Vision Behind the Brand
While Aestheva is very much a team effort, Dr. Helen Ross sets the tone. With an active role in emergency medicine at Royal Jubilee and Victoria General Hospitals, and as the founder and former Program Director of UBC’s Emergency Medicine residency program on Vancouver Island—where she served for 11 years—Dr. Ross brings a clinical mindset and a deep respect for safety and ethics to every facet of the clinic.
But what clients appreciate most is her warmth, precision, and the quiet confidence she instills. The result is a space where clients feel heard, cared for, and empowered to age with intention—not hesitation.
Q&A With Dr. Helen Ross
Q: What inspired you to open Aestheva Medical Aesthetics, and how has your journey as a physician influenced the clinic’s approach?
A: I worked in the aesthetics field for a number of years before opening Aestheva. I wanted it to be a place where every single person feels welcomed, valued, and empowered—somewhere that reflects my core values of autonomy, integrity, growth, and collaboration. I believe aging should be viewed as a positive part of life, experienced on our own terms.
My medical career has always been rooted in science, evidence-based medicine, education, and transparency. With 14 years of post-secondary education and nearly 30 years on the front line of acute care, I’ve developed an efficient, safety-first approach to patient care. I know anatomy inside and out, I’m confident saying no when needed, and I will never over-treat or follow fleeting trends.
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Q: What sets Aestheva apart from other aesthetic clinics in Victoria?
A: Our ethos is simple—we want to support and inspire patients so they feel empowered, confident, and genuine. In an industry often driven by unrealistic perfection and filtered marketing, we focus on education, authenticity, and individualized care. Aestheva has more of a boutique feel, where each treatment plan is tailored to the patient’s goals, ensuring they feel comfortable, welcome, and secure.
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Q: How do you help clients feel confident and safe when considering treatments for the first time?
A: Education, education, education. I personally conduct every consultation so patients meet me directly, ask any questions they like, and feel comfortable with me as their medical provider. Transparency, full disclosure—including risks—and a foundation of trust are essential. Aesthetics is medicine, and the provider–patient relationship should be treated with that same respect.
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Q: How do you stay current with the latest techniques and technologies in medical aesthetics?
A: I read the studies, follow the data, and actively teach injection techniques across Canada. As an educator for Aesthetics Training Canada, I collaborate with highly skilled injectors who share decades of experience and knowledge.
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Q: What’s something you’re most proud of about Aestheva’s growth?
A: Aestheva has grown almost entirely through word of mouth, which is my favourite way to meet new patients. I want people to come to me because someone they trust recommended me, not because they saw a polished social media reel. That trust is earned through integrity, transparency, and consistent quality care.
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Q: What has it been like working with What Works Marketing — and how has marketing supported your clinic’s growth?
A: I’m so grateful for their patience and clarity. They’ve taken a world I’m not skilled in—SEO and digital strategy—and made it manageable and understandable. They listen, respect my values, and have helped us increase website traffic and welcome new faces into the clinic.
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Q: What’s one goal you have for the clinic in the next year?
A: We have exciting plans ahead, including expanding our team and collaborating on some fun projects. Above all, we’ll continue to support our patients and stay true to our ethos of authenticity, education, and safety.
What It’s Like to Work With Aestheva
Supporting Aestheva’s growth has been a privilege. Dr. Ross’s clarity of vision, dedication to excellence, and trust in the collaborative process make every project feel purposeful. From local SEO strategies to website content and profile optimization, our goal has been to amplify their voice—without ever diluting what makes them special.
We’re honoured to support a clinic that is redefining what aesthetic care looks like: clinical, honest, graceful, and deeply client-centered.
Learn More
Curious about Aestheva? Explore their services, philosophy, and stunning Victoria clinic at aesthevaclinic.ca.
